A custom app for home health care agencies

A caregiver calls in sick at six in the morning and the scheduler starts phoning down a list. A visit runs late and nobody notices until the client’s daughter calls the office. Notes are written in the car from memory, or not at all.

The paperwork piles up behind the visits. Timesheets don’t match the schedule. Certifications lapse because the renewal date was in someone’s head. Overtime shows up on payroll after the fact, and visits that were never verified hold up billing for weeks.

The app builds the weekly schedule, keeps the same caregiver with a client where it can, and finds a backup fast when someone drops out. Caregivers check in on a phone, see the care-plan tasks for that visit and record a voice memo that becomes the note. Missed or late visits raise a warning right away.

It flags changes a caregiver records in vitals or mood so a supervisor can follow up, points out medication times that clash on the schedule, and reminds you when care plans are due for review. In the office, it tracks certifications, catches overtime before it happens, flags unverified visits and turns timesheets into payroll and billing for each payer.

It fits a small agency with a dozen caregivers or a growing one with a few hundred visits a week, whether you provide companion care, personal care or skilled nursing visits. Schedulers, caregivers, supervising nurses and the billing person each get the screens they use, and families get updates by text.